HOTELHOTS CLARIFICATION TEXT

Effective Date: [29.04.2025]
Data Controller: [FUSION POINT YAZILIM BİLİŞİM TEKNOLOJİ LTD. ŞTİ.]
Website: www.hotelhots.com

1. Identity of the Data Controller

Under the Personal Data Protection Law No. 6698 (“KVKK”), your personal data collected via www.hotelhots.com is processed by [Fusion Point Yazılım Bilişim Teknoloji Ltd. Şti.] in its capacity as the data controller.

2. Method of Collecting Personal Data

Your personal data is collected electronically through:

  • Reservation and membership transactions via our website

  • Contact forms

  • Transactions via email or call center

  • Cookies and similar technologies

3. Purposes of Processing Personal Data

Your collected personal data is processed for the following purposes:

  • Carrying out hotel reservation processes

  • Performing customer service activities

  • Managing your user account

  • Billing and payment processing

  • Providing information and announcements (if consented)

  • Tracking requests and complaints

  • Fulfilling legal obligations

  • Managing contract processes

4. Processed Personal Data

The personal data that may be processed include:

  • First and last name

  • Phone number, email address

  • IP address, device information

  • Payment information (via encrypted systems)

  • Reservation history and preferences

5. Parties to Whom Personal Data May Be Transferred

Your personal data may be shared with the following parties:

  • Hotels where reservations are made

  • Payment infrastructure providers

  • Official institutions and organizations in mandatory cases

  • Contracted service partners for the provision of services

These transfers are made under data processing agreements and solely for the purpose of service provision.

6. Personal Data Retention Period

Your data is stored for the period determined in accordance with relevant legislation and service purposes, and is deleted, anonymized, or destroyed at the end of this period.

7. Your Rights Under the KVKK

As the data subject under Article 11 of the KVKK, you have the right to:

  • Learn whether your personal data is being processed

  • Request information if your data has been processed

  • Learn the purpose of processing and whether it is used appropriately

  • Know third parties to whom your data is transferred domestically or abroad

  • Request correction of incomplete or inaccurate data

  • Request deletion/destruction of your data in accordance with the law

  • Request notification of the above corrections/deletions to third parties to whom your data has been transferred

  • Object to results derived from automated systems

  • Request compensation for damages if you suffer due to unlawful data processing

8. Application Method

To exercise the above rights, you may contact us using the contact details below:

📩 Email: https://hotelhots.com/pages/contact

Your request will be responded to free of charge within 30 days in accordance with the KVKK.

9. Updates

Hotelhots reserves the right to update this clarification text. The current version will always be published at www.hotelhots.com.