HOTELHOTS USER AGREEMENT

Effective Date: [29.04.2025]

Please read this user agreement carefully. By using the "Hotelhots" platform, you agree to the following terms.

1. Parties

This agreement is concluded electronically between [company title and address] (“Hotelhots” or the “Platform”) and the user (“User”) who registers at www.hotelhots.com.

2. Definitions

  • Platform: The website that provides services under the domain www.hotelhots.com.

  • User: A real person who registers on the site or makes a reservation without registration.

  • Hotel: The business offering and providing room services via the platform.

  • Service: The intermediary service provided by Hotelhots that lists hotels’ last-minute available rooms and allows users to book them.

3. Subject of the Agreement

This agreement defines the rights and obligations related to the User’s benefit from services on the Platform. Hotelhots acts only as an intermediary. The responsibility for service delivery lies with the hotel where the reservation is made.

4. Membership and Usage Terms

  • The User is obligated to provide accurate, complete, and up-to-date information during the registration process.

  • Minors (under 18 years old) cannot make reservations through the platform.

  • Hotelhots reserves the right to reject or terminate membership.

5. Reservation Process and Payment

  • Users can make reservations for available rooms listed by hotels through the platform.

  • Payment can be made online as per the hotel’s policy or at the hotel (subject to hotel rules).

  • Hotelhots only facilitates the reservation process. A 9% prepayment of the reservation amount is charged by Hotelhots for this service.

  • Complaints or requests regarding hotel services must be resolved directly with the hotel.

6. Cancellation and Refund Conditions

  • Each hotel has its own cancellation/refund policy. The User accepts that they have read and approved these terms at the time of booking.

  • No cancellations or refunds are allowed within the last 7 days prior to the reservation date.

7. Intellectual Property Rights

All content, design, and software on the Hotelhots website are copyrighted and owned by FUSİON POİNT LTD. ŞTİ. Users may not copy or use any content for commercial purposes without permission.

8. Data Protection and Privacy

User personal data is stored in accordance with the KVKK (Personal Data Protection Law) and applicable laws. Details are provided in the Privacy Policy and Clarification Text.

9. Disclaimer of Liability

Hotelhots is not responsible for the accuracy of the information provided by hotels, service quality, or any issues encountered by the user at the hotel. It only acts as a reservation intermediary.

10. Agreement Modifications

Hotelhots reserves the right to update this agreement unilaterally at any time. The updated agreement becomes effective once published on the platform.

11. Governing Law and Jurisdiction

This agreement is subject to Turkish Law. Antalya Courts and Enforcement Offices have jurisdiction over disputes between the parties.

12. Enforcement

This agreement enters into force electronically once the User registers on the site or makes a reservation.